Shipping and Policies


Please be sure to contact us with any questions BEFORE purchasing. Visit our Contact Page.


Due to COVID-19, there could be possible delays, which may cause the arrival estimate of your items to change. 

Pre-Order Policy

If your item is labeled as a Pre-Order item, this just means your item has to be processed and shipped from our warehouse.

Below are the timeframes for Pre-Order items:

Raw Indonesian and 613 Bundles: 7-14 Business Days

Readymade Wigs: 5-7 Business Days

Lace: 3-5 Business Days

*If you choose to add on additional services such as Coloring, Wig Customization, ETC to your order, please allow an additional 1-3 Business Days **

Business days do NOT include Saturday and Sunday for processing orders

Local Pickup

 Please wait to receive the notification that your order is "Ready For Pick Up"

If your item is a Pre-Order item, please review the timeframe above before you will receive the "Ready for pick up" notification. If your order is locally available in our store, we will send you the notification during our business hours. We are closed on Sunday, Monday, and all major holidays.


IF YOU CHOOSE a "PRE-ORDER" item and for it to be"LOCAL PICK-UP", YOU WILL NOT RECEIVE A TRACKING #. Lexury Hair will be responsible for tracking your items from the warehouse until it arrives to our store for the customer to pickup. We recommend for customers to NOT select Local Pick-Up if your schedule is hectic. By selecting "Local Pick Up" you're agreeing to pick up during the business hours of Haus of Lexury Beauty Boutique. (See our contact page for business hours)



If your item is a Pre-Order item please review the timeframe above. 

If your item is available in our store and you choose shipping, we use USPS services. If you place your order before 2pm during our business hours, your item will ship SAME day. If you place your order after 2pm during our business hours, your order will ship the next business day. 

We are closed Sunday, Monday, and all major holidays.


You can contact us directly during business hours for any further questions: 601-602-3181